Shipping Policy
Coledale Fine Wines will only ship orders to a valid address within Australia.
Minimum Orders
There is a minimum order of $20
Delivery
Coledale Fine Wines supports the responsible service of alcohol. Under Australian law, it is illegal for anyone under the age of eighteen to either order or receive alcohol. We despatch local Coledale orders asap - generally the same day. All other locations we send out Monday to Friday using the services of Aramex (formerly Fastway Couriers). For delivery to most Australian cities, please allow five working days and seven for rural and regional areas.
Your purchase is fully insured.
In the event of extreme weather conditions, we reserve the right to hold your order until such time as the weather is favourable to transport it. We will contact you by telephone to arrange an alternative delivery time.
Delivery Charges
We deliver to Coledale free for orders over $100. For orders under $100 a $10 delivery charge applies.
We offer free delivery for Australia wide orders over $250. For orders under $250 a $15 delivery charge applies
Returns
If your order has been packed incorrectly by Coledale Fine Wines and you receive the incorrect product in your shipment, please notify Coledale Fine Wines strictly within 48 hours of receipt of the shipment. Coledale Fine Wines will request that you return the incorrect items in the original carton. On receipt of the intact returned goods, and within 30 days, Coledale Fine Wines will refund to you the amount for the incorrect item/s, plus the return shipping costs.